inside
Warranty

Guaranteed to feel cosy!

Finally the new Kermi heating system has been installed. Or the Kermi ventilation system. Nothing left to stop you feeling cosy at home. With our 5-year system warranty, we are happy to prove the quality of our products and our service promise to you.


A 24 month warranty is legally required. But in our opinion, if it is a matter of feeling good, that is not enough. With the 5 year system warranty, we are providing you with 60 months of security for Kermi heating and ventilation systems, free of charge. Because trust and security are an important part of feeling good.

Your benefits

  • Safety & security thanks to optimally matched components from the "Kermi system x-optimised"
  • Quick and reliable assistance in the event of a warranty claim
  • Additional service as you incur no extra charges for the 5-year system warranty
  • A safe and secure feeling having decided in favour of a sustainable and future-proof solution
  • One contact for all the system components installed

Just three steps to a 5 year system warranty

1. Have the Kermi system installed by a specialist company

2. Have Kermi Customer Service commission the system (or in the case of ventilation systems, a specialist company)

3. Annual servicing by Kermi Customer Service or by a specialist company

 

Warranty conditions

Kermi heating system 

System definition: heat pump and control, charging group, storage. If extended by Kermi heat pump components, e.g heating circuit, heating rod, the 5 year system warranty also applies.

Commissioning report heat pump

Kermi domestic ventilation system

System definition: External and outgoing air duct, domestic ventilator, supply and exhaust air ducts, connection system. If extended by additional accessories (e.g. electric preheating radiator, air/geothermal transformer, ...), then these need to come from the Kermi product portfolio.

Commissioning report for domestic ventilator central system

Commissioning report for domestic ventilator decentralised system

Service report domestic ventilator